Yes. As with many travel services, you can request customizations — e.g. change duration, accommodation standard, add or skip certain activities — subject to availability and costs. (This is a common approach in tour-operators.)
You’ll typically need to provide: traveller names (as per passport), contact details, travel dates, preferred hotel / room sharing arrangement, number of adults / children, and possibly passport/ visa-related info (depending on destination).
Once payment is made, vouchers / booking confirmation details (hotel, transport, itinerary) are generated and shared. For agencies like this, usually after full payment is received.
Depending on the agency’s flexibility, yes — you may choose only certain components (like hotel stay or transfer), rather than full package. It’s advisable to check with them before booking. (This is a common FAQ with travel-package agencies.)
Policies vary depending on package terms. Generally:
(Since detailed cancellation/refund policy is not publicly available on the site, confirm directly with Keiffel.)
For international travel, ensure you check visa requirements and expiry/validity of your passport. Travel insurance is strongly recommended to cover emergencies, trip delays or cancellations, baggage loss, etc. Many tour-operators advise travelers to have it.
You can request preferences (hotel category, room type, meal preferences, additional transport or services) during booking. However, such customizations may involve extra charges or depend on availability.
